
Terms and Conditions
Booking Terms and Conditions
'ADVANCE RATE' Terms and Conditions:
The total amount of each room will be charged in full to your credit/debit card on the same day the reservation is made.
For verification, the cardholder is required to be a registered guest on the reservation and must present the payment card used, along with a valid photo ID, at the time of check-in.
'Advance Rate' bookings are Non-Cancellable, Non-Refundable and Non-Exchangeable.
'STANDARD RATE' Terms and Conditions:
The guaranteed card will be authorised prior to the arrival. If the card cannot be authorised, it will be charged for the first night for each room reserved. The booking may not be honoured if the guaranteed card cannot be authorised/charged or is invalid.
Guest’s may cancel their reservation free of charge before 23:59 (GMT), two days prior to arrival date.
Cancellations should be confirmed to us in writing by email or online within the free cancellation period.
Cancellations received outside of the free cancellation period will be subject to the first night's accommodation charge at the confirmed rate for each room reserved. The remaining nights will be automatically released without charge.
ADDITIONAL TERMS & INFORMATION
Alternative Payments
If the credit/debit card cannot be provided at check-in, an alternative second payment can be made by a different method, and the original card will be refunded if it has already been charged.
3rd Party Payments
3rd party payments can be made via a secure payment link prior to the guest’s arrival.
3rd party payments cannot be arranged at the time of check-in whereby an alternative payment will be collected from the guest and the original payment card will be refunded (if payment has been charged).
Security Deposit
A credit/debit card pre-authorisation will be taken ON A PHYSICAL CARD at check-in against any incidentals/damages. If an authorisation cannot be made on the card presented at check-in, a charge of £150.00 will be applied. The amount will be refunded after the guest’s departure day once the apartment has been inspected.
Check-In
Check-In will take place at - Sidney Hotel, 68-76 Belgrave Road, Victoria, London, SW1V 2BP.
At the time of check-in, a government issued photo ID i.e. driver’s license, passport, ID card etc. will be required from ALL guests staying over the age of 18.